Behavioral Forensics right there in your living room. "They" are telling you as best they can the real-time clues to needs, wants, and past history. It is up to us to keep guessing. Keep asking questions. Keep trying to get to the Truth - their Truth of the matter as to what is wrong. They way they move (or do not), the way they re-act to stimuli (or not), the way they verbalize (or not) is information.
Start asking questions. Start giving options. Start seeing their choices. What do they like, not like, now, later? Be curious. Do not lock them into one behavior or one action. May turn out - they have a lot to say, tell you what's wrong, and then tell you how to fix it. Worth a try. Right? Begin by watching, listening without prejudgement.
